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Turkey

Who are we?⚡ Mükellef is an online platform offering incorporation, bookkeeping, and tax filing services for entrepreneurs who want to start a business quickly and easily in the US, UK, and Türkiye.&nbsp;🚀 We believe everyone deserves equitable access to global opportunities regardless of their background or location, which is why we strive to remove any barriers that may prevent entrepreneurs from realizing their full potential.&nbsp;👩🏻‍💻 We have a team of professionals who are friendly, reliable, and trustworthy, working together to provide exceptional support for our customers.&nbsp;🎯 We use our expertise to equip entrepreneurs with the resources to build the business of their dreams. Our tailored approach ensures they receive the necessary guidance and support to realize their vision.&nbsp;💡 Our mindset in a nutshell: we never tell our customers we don't have a proper solution for their challenges. Instead, we start developing one.<figure class="image"><img src="http://res.cloudinary.com/hrpanda/image/upload/v1706174447/UserUploads/yaoavdiynjorau31fzli.jpg"></figure>&nbsp;Who are we looking for?🕶 Our team takes a proactive approach to problem-solving while constantly developing a versatile, all-in-one product that can adapt to the rapidly evolving digital landscape. Our commitment to agility and flexibility enables us to stay ahead of the curve.&nbsp;🌎 The ability of new team members to embody our global outlook and innovative corporate culture is paramount to us. We expect them to demonstrate a willingness to grow as professionals and embrace the qualities our company attaches great importance to.&nbsp;💎 Some features we search for in our team members:<ul><li>Empathetic</li><li>Helpful</li><li>Engaging</li><li>Proactive</li><li>Welcoming</li><li>Inclusive</li><li>Confident</li></ul>&nbsp;What should you expect?🤝 We have a young and dynamic team consisting of 70+ people with an average age of 31, spread across the following departments:&nbsp;<ul><li>Customer Operations Management</li><li>Customer Experience Management</li><li>Financial Management</li><li>Growth Management</li><li>Human Resources Management</li><li>Revenue Management</li><li>Technology Management</li></ul>&nbsp;💪 We provide an environment where our team members have the freedom and resources to flourish, and everyone is empowered to succeed.&nbsp;🎉 We know work wouldn't be productive without motivated and happy people, so we regularly organize events where our team members can socialize.<img src="http://res.cloudinary.com/hrpanda/image/upload/v1706174270/UserUploads/frpwcfrhed5l215dqjos.jpg"><figure class="image"><img></figure><figure class="image"><img src="http://res.cloudinary.com/hrpanda/image/upload/v1706177851/UserUploads/v9zhgitqt9zq6zp35lac.jpg"></figure>&nbsp;<figure class="image"><img src="http://res.cloudinary.com/hrpanda/image/upload/v1706177976/UserUploads/guv8jp049cmhio5wifnn.jpg"></figure>&nbsp;What do we offer?<ul><li>A competitive salary</li><li>Freedom to work from home or our cozy office</li><li>Opportunity to be a stakeholder in a global vision</li><li>A culture focused on learning and personal growth</li><li>Development-oriented training programs</li><li>Private health insurance</li><li>Monthly allowances to cover travel and food expenses</li></ul>📥 We accept applications for the open positions currently available within our organization. We will evaluate all submissions carefully and notify the selected candidates in due course. Thank you for considering this opportunity with us.&nbsp;&nbsp;

Information Technology & Services

Mukellef

Operations

<html><head></head><body>Mükellef&nbsp;is most comprehensive platform in Turkey to start a new business.We offer an end-to-end solution to help you manage all of your financial processes you may need when you start your company from scratch or after the establishment period.We are looking for a&nbsp;Customer Support Specialist&nbsp;to join our Customer Management department.&nbsp;Key Position Responsibilities<ul><li>Respond promptly to customer inquiries via various channels (email, chat, phone) with a friendly and professional attitude,</li><li>Provide accurate and reliable information to customers about our products, services, and policies,</li><li>Troubleshoot and resolve customer issues effectively and efficiently,</li><li>Document customer interactions, issues, and solutions in a clear and organized manner,</li><li>Collaborate with cross-functional teams to ensure prompt and satisfactory resolution of customer concerns,</li><li>Identify trends in customer inquiries and provide feedback to improve products and services,</li><li>Assist in creating and updating customer support resources, such as FAQs and knowledge base articles.</li></ul>Minimum Position Qualifications<ul><li>Bachelor’s degree in related fields,</li><li>Minimum 2 years of experience in a similar position,</li><li>Excellent written and spoken English,</li><li>Excellent problem-solving skills and the ability to remain calm under pressure,</li><li>Empathetic and patient with a genuine desire to assist customers,</li><li>Proficiency in using customer support tools and software,</li><li>Team player with strong collaboration skills,</li><li>A great analytical thinker with a strategic perspective,</li><li>A can-do, will-do attitude,</li><li>Ability to adapt to flexible working hours.</li></ul>We have a great culture and we truly value working together with open communication. We can build a global journey together.&nbsp;Please follow Mükellef and Workhy on LinkedIn, Instagram and Youtube.</body></html>

Full-Time

Customer Support Specialist

2+ years

Hybrid

Customer Support Specialist

Job Overview

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